- Technical assistance
There is nothing more important to us than attending to our customers professionally and this has been vital to the growth of Cascos.
We want our customers to notice the difference when they buy a Cascos product. Designed, checked and manufactured entirely by Cascos with more than 45 years of experience.
But there is much more to Cascos customer service!
Within our strategy of offering the best after-sales service, we work on many aspects including:
- Continuous training in Official Standardised Technical Services. We periodically offer courses and evaluate the knowledge of our technical services so that all customers have their maintenance assured.
- More than 60 standardised technical services worldwide.
- The largest network of standardised technical services in Spain.
- We guarantee original, quality replacement parts in 24-48 hrs for all the most important parts.
- We guarantee most replacement parts for all our lifts manufactured in the last 20 years!
Our replacement parts are the most economical on the market, with no surprises, delays or breaches of trust when buying our replacement parts.
Free shipping of manuals and certificates for our machines, to all customers who have lost them and need them to comply with the new standards.
Factory support and even visits for resolve our customers' technical doubts.
Register your lift and we will keep you up to date on changes to the elevation standards, new and improved products, offers, prizes, international equipment fairs, etc.
Direct contact with the after-sales department